LEGAL
Privacy Policy
Privacy Policy
Privacy Policy
Last updated: 13 September 2026
Aurora del Sud respects your privacy. This policy explains what personal information we collect through auroradelsud.com and our communications, why we use it and what rights you have.
Aurora del Sud respects your privacy. This policy explains what personal information we collect through auroradelsud.com and our communications, why we use it and what rights you have.
Aurora del Sud respects your privacy. This policy explains what personal information we collect through auroradelsud.com and our communications, why we use it and what rights you have.
Information we collect
Information we collect
When you contact us through our website, by email or through WhatsApp, we may collect your name, email address, telephone number and the information you include in your message. If you make a booking, we may also collect details needed to arrange your stay, meals, rides or excursions, including dates, preferences, dietary requirements and other information you choose to provide.
When you contact us through our website, by email or through WhatsApp, we may collect your name, email address, telephone number and the information you include in your message. If you make a booking, we may also collect details needed to arrange your stay, meals, rides or excursions, including dates, preferences, dietary requirements and other information you choose to provide.
How we use your information
How we use your information
We use personal information to answer enquiries, communicate with you, arrange and administer bookings, provide the services you request, handle practical or safety-related requirements, prevent misuse of the website and comply with legal obligations. We do not use your information for newsletters or marketing unless you separately choose to receive them in the future.
We use personal information to answer enquiries, communicate with you, arrange and administer bookings, provide the services you request, handle practical or safety-related requirements, prevent misuse of the website and comply with legal obligations. We do not use your information for newsletters or marketing unless you separately choose to receive them in the future.
Legal bases
Legal bases
We process enquiries because it is necessary to take steps at your request before entering into an agreement. Booking information is processed to perform our agreement with you. We may also process limited information to comply with Italian legal, accounting and tax obligations, and to protect our legitimate interests in operating and securing our services.
We process enquiries because it is necessary to take steps at your request before entering into an agreement. Booking information is processed to perform our agreement with you. We may also process limited information to comply with Italian legal, accounting and tax obligations, and to protect our legitimate interests in operating and securing our services.
Forms, email and WhatsApp
Forms, email and WhatsApp
The contact form collects your name, email address and message. Form submissions are handled through Framer and may be delivered to our email account. Messages sent by email are processed through Gmail. If you contact us through WhatsApp, WhatsApp and its provider may process your information under their own privacy terms. Please avoid sending sensitive information unless it is necessary for your request.
The contact form collects your name, email address and message. Form submissions are handled through Framer and may be delivered to our email account. Messages sent by email are processed through Gmail. If you contact us through WhatsApp, WhatsApp and its provider may process your information under their own privacy terms. Please avoid sending sensitive information unless it is necessary for your request.
Analytics and cookies
Analytics and cookies
We use Framer’s built-in, privacy-focused analytics to understand general website activity. Framer Analytics does not use cookies or persistent identifiers and does not identify individual visitors. We currently do not use advertising cookies, Google Analytics or Meta Pixel. If non-essential cookies or additional tracking services are introduced, this policy will be updated and consent will be requested where required.
We use Framer’s built-in, privacy-focused analytics to understand general website activity. Framer Analytics does not use cookies or persistent identifiers and does not identify individual visitors. We currently do not use advertising cookies, Google Analytics or Meta Pixel. If non-essential cookies or additional tracking services are introduced, this policy will be updated and consent will be requested where required.
Service providers and sharing
Service providers and sharing
We do not sell personal information and we do not share it for advertising. Information may be processed on our behalf by service providers that are necessary to operate our communications and website, including Framer, Google/Gmail and, when you choose to use it, WhatsApp. These providers may process data in other countries subject to their contractual and legal safeguards. We may also disclose information when required by law.
We do not sell personal information and we do not share it for advertising. Information may be processed on our behalf by service providers that are necessary to operate our communications and website, including Framer, Google/Gmail and, when you choose to use it, WhatsApp. These providers may process data in other countries subject to their contractual and legal safeguards. We may also disclose information when required by law.
How long we keep information
How long we keep information
General enquiries are normally kept for up to 24 months after the last communication, unless a longer period is reasonably necessary. Booking, transaction and accounting information may be retained for the period required by Italian law. We delete or anonymise information when it is no longer needed for the purpose for which it was collected.
General enquiries are normally kept for up to 24 months after the last communication, unless a longer period is reasonably necessary. Booking, transaction and accounting information may be retained for the period required by Italian law. We delete or anonymise information when it is no longer needed for the purpose for which it was collected.
Your privacy rights
Your privacy rights
Subject to applicable law, you may ask for access to your personal information, request correction or deletion, restrict or object to processing, or request a portable copy of information you provided. Where processing is based on consent, you may withdraw that consent at any time. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
Subject to applicable law, you may ask for access to your personal information, request correction or deletion, restrict or object to processing, or request a portable copy of information you provided. Where processing is based on consent, you may withdraw that consent at any time. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
Security
Security
We take reasonable organisational and technical measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We take reasonable organisational and technical measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes and contact
Changes and contact
We may update this Privacy Policy when our services or legal obligations change. The current version will always appear on this page. For questions or to exercise your privacy rights, contact Aurora del Sud at sofiebokenes@gmail.com. Location: Corleone, Sicily, Italy.
We may update this Privacy Policy when our services or legal obligations change. The current version will always appear on this page. For questions or to exercise your privacy rights, contact Aurora del Sud at sofiebokenes@gmail.com. Location: Corleone, Sicily, Italy.